Privacy Policy

Privacy Policy of the Green Keeper Company.

Privacy Policy effective as of January 1, 2024.

This "Privacy Policy" outlines the privacy practices of The Green Keeper Company (referred to as "we" or "our"). This policy covers the http://www.greenkeeper.co website, the Green Keeper mobile application, any other websites or mobile applications owned or controlled by The Green Keeper Company that link to or post this Privacy Policy (referred to as "Sites"), as well as the retail stores and related services provided by the companies (together with the Sites, the "Service"). This policy addresses the rights and choices available to individuals concerning their information.

When you use our Service,  you are subject to the terms outlined in this Privacy Policy. We are committed to ensuring the privacy and security of your Personal Information. We will not use or share your information with anyone except as explicitly described in this Privacy Policy.

Your Personal Information is utilized for the purpose of providing and enhancing the Service. By accessing and using the Service, you agree to the collection and use of information as outlined in this policy. Terms used in this Privacy Policy carry the same meanings as those defined in our respective Terms of Use, which can be accessed at http://www.greenkeeper.co. Please familiarize yourself with the details of The Green Keeper Company's privacy practices to understand how your information is handled across our Services.

Information Collection and Use.

In the course of utilizing our Service, we may request specific personally identifiable information designed to facilitate communication or identification. This information, termed "Personal Information," encompasses, but is not restricted to, details like your email address, name, phone number, postal address, and other relevant information. The collection of this data is aimed at delivering the Service, identifying and engaging with you, addressing your requests or inquiries, managing your purchase orders, and enhancing our services.

Our commitment to data privacy includes retaining your personal data only for the duration necessary to fulfill the purposes for which it was collected. This includes compliance with legal, accounting, or reporting requirements. The determination of an appropriate retention period involves assessing the quantity, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the specific purposes of processing, alternative means to achieve these purposes, and relevant legal requirements. Further details on retention periods for various aspects of personal data can be provided through our retention policy, accessible upon request.

The personal information gathered through the Service or other means may encompass, but not limited to:

• Contact data: This includes personal or business contact information such as your first and last name, email and mailing addresses, phone number, professional title, and company name.

• Registration data: Information provided during the registration process for an account or event sign-up, including birth date and registered event details.

• Communications: Information shared when contacting us with questions, feedback, survey responses, or any other correspondence.

• Marketing data: Details like email addresses used for marketing communications, along with preferences for receiving information about our activities, events, sweepstakes, and contests.

• Purchase data: Information pertaining to your order history and necessary details for order processing and fulfillment, including order specifics, billing address, and delivery address.

• Data about others: For instances where you purchase items or gifts for others, we may collect their name, delivery address, and phone number. We emphasize the importance of obtaining permission before sharing someone else's contact information with us.

• Data from other sources: Information from business partners, data providers, public sources, and third-party platforms.

• Cookies and similar technologies: Certain aspects of our automatic data collection are facilitated through cookies and similar technologies.

• Log data: When you visit our Service, we automatically collect information sent by your browser, known as "Log Data." This Log Data may encompass details such as your computer's Internet Protocol ("IP") address, browser type, browser version, the specific pages of our Service you accessed, the date and time of your visit, the duration spent on those pages, and additional statistics. Additionally, we may employ third-party services, such as Google Analytics, to gather, monitor, and analyze this information to enhance the functionality of our Service.

We use your personal information in accordance with the outlined purposes in this Privacy Policy and as further specified during collection or according to specified terms.

We may use your personal information for the following purposes and as otherwise described in this Privacy Policy:

Direct Communications:

Your Personal Information may be used to reach out with newsletters, marketing materials, and other relevant information. Opting out of receiving these communications is possible by following the unsubscribe link or instructions provided in any emails sent by us.

Service Delivery:

Utilizing your personal information is vital for seamless service delivery. This encompasses the establishment and upkeep of your Service account, the provision, operation, and enhancement of the Service, and effective communication with you. Expect announcements, updates, security alerts, and support messages to keep you informed. We facilitate your login to the Sites through third-party platforms like Google and Facebook for your convenience. Additionally, security features are implemented, including the dispatch of security codes via email or SMS and the retention of devices from your previous logins, ensuring a secure and user-friendly experience.

Behavioral Remarketing:

The Green Keeper Company employs remarketing services to advertise on third-party websites to individuals who have previously visited our Service. Cookies are utilized by us and our third-party vendors to customize, optimize, and serve ads based on users' past visits to our Service. For Google AdWords remarketing, users can opt-out of Google Analytics for Display Advertising and tailor Google Display Network ads through the Google Ads Settings page: [Google Ads Settings](https://www.google.com/settings/ads). Google recommends installing the Google Analytics Opt-out Browser Add-on, available at [this link](https://tools.google.com/dlpage/gaoptout), to prevent data collection by Google Analytics. More information on Google's privacy practices can be found on the [Google Privacy & Terms web page](https://www.google.com/intl/en/policies/privacy/). AdRoll remarketing service, provided by Semantic Sugar, Inc., allows users to opt-out by visiting the [AdRoll Advertising Preferences web page](http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false). Additional details on AdRoll's privacy practices can be found in the [AdRoll Privacy Policy](http://www.adroll.com/about/privacy).

Service Providers:

In facilitating our Service, we may engage third-party companies and individuals for various tasks. These entities are granted access to your Personal Information solely to execute specific duties on our behalf and are bound by confidentiality agreements preventing the disclosure or use of your information for other purposes. Service providers include those based in the United States offering IT and system administration services, contributors required to operate our business and fulfill orders (such as shipping calculations, credit card processors, fraud prevention services, and data analysts), as well as professional advisers like lawyers, bankers, auditors, and insurers providing consultancy services. Additionally, customs agents, regulators, and authorities in the European Economic Area may act as processors or joint controllers, mandating reporting of processing activities in specific circumstances. Service providers also extend to those assisting us in marketing and support, encompassing live chat and support services.

Compliance with Laws, Regulations, and Safety:

We utilize your personal information to adhere to relevant laws, respond to lawful requests, and address legal processes, including subpoenas or governmental inquiries. Additionally, we may employ your personal information to safeguard rights, privacy, and property, as well as to prevent fraud and ensure safety. This may involve disclosure to law enforcement, government entities, or other relevant parties. We strive to protect against unauthorized or illicit activities, defend legal claims, audit internal processes for legal compliance, and enforce the terms and conditions governing our Service.

Your Rights Regarding Personal Data.

You possess the following rights:

1. Request access to your personal data, commonly known as a "data subject access request." This allows you to obtain a copy of the personal data we hold about you and verify its lawful processing.

2. Request correction of your personal data, enabling you to rectify any incomplete or inaccurate information we hold about you, subject to verification of the provided updates.

3. Request erasure of your personal data, allowing you to ask us to delete or remove data where there is no valid reason for continued processing. You also have the right to request deletion if you successfully exercise your right to object, if processing is unlawful, or to comply with local law. Note that legal reasons may prevent immediate compliance, and you will be notified if applicable.

4. Object to the processing of your personal data when relying on legitimate interest or third-party interests. This right applies when your specific situation raises concerns about fundamental rights and freedoms. You also have the right to object to personal data processing for direct marketing purposes. In certain cases, we may demonstrate compelling legitimate grounds that override your rights and freedoms.

5. Request restriction of processing of your personal data. This allows you to suspend data processing in specific scenarios: (a) to establish data accuracy; (b) where data usage is unlawful, but you prefer preservation over deletion; (c) when data retention is necessary for legal claims; or (d) when you object to data usage, and verification of overriding legitimate grounds is required.

6. Request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format. This right is applicable to automated information for which you initially provided consent or that was used to fulfill a contract with you.

7. Withdraw consent at any time if our processing relies on your consent. Withdrawal does not affect the legality of prior processing. However, it may impact our ability to provide certain products or services, and you will be informed if this occurs. To withdraw consent, please contact us.

Cookies.

Cookies are small files stored in your browser, which enables us to gather usage analytics and offer better user experience. The cookies are essential for e.g. the shopping cart function. There is certain lifetime for each cookie, and when it's expired, the browser will delete it. You can delete all cookies from your browser settings at any time. Cookies are also used for personalizing our website and marketing. Google and Facebook are tracking our website usage, which enables us to analyze and develop our website, as well as create personalized ads and content to you. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Business Transaction.
In the event of a merger, acquisition, or asset sale involving The Green Keeper Company, your Personal Information may be transferred as part of the business assets. Should such a circumstance arise, we will notify you before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Children.

Access to our Service is restricted to individuals aged 18 and older. Our Service is not intended for or directed towards anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and discover that your Children have provided us with Personal Information, please contact us. Upon learning that a Child under 13 has provided us with Personal Information, we will promptly delete such information from our servers.

Revisions To This Privacy Policy.

This Privacy Policy, effective as of May 24, 2018, will persist in its current form, barring modifications to its provisions in the future. Any alterations to the Privacy Policy will take effect immediately upon being published on this page. We retain the right to update or revise our Privacy Policy at our discretion, and it is advisable to periodically review this Privacy Policy for any changes. Your ongoing use of the Service subsequent to the posting of any modifications to the Privacy Policy on this page indicates your acknowledgment of the alterations and your consent to adhere to the modified Privacy Policy. In the event of substantial changes to this Privacy Policy, we will notify you through the email address you have provided us or by prominently displaying a notice on our website.

Have questions or concerns? Don’t hesitate to contact us!

Please contact Green Keeper customer support at [email protected].